This Company Privacy Policy covers the collection, use and disclosure of personal information that may be collected by the Company any time you interact with the Company, such as visiting our website, purchasing products or services, or otherwise contacting the Company. Your privacy is a priority for the Company and we make every effort to protect it.

You acknowledge that this Privacy Policy forms part of our Terms of Service and, by accessing or using our website or purchasing any of the associated offers, you agree to be bound by all of its terms and conditions. This Privacy Policy covers the collection, use and disclosure of personal information that may be collected. Please read the following carefully to learn how we collect information, or information practices, including what type of information is collected, how that information is used, to whom we disclose information and how we protect your personal information. If you do not agree with these terms, please do not access or use this website.

We reserve the right to change this Privacy Policy at any time. Any changes, modifications, additions or deletions will be effective immediately. You acknowledge and agree that it is your responsibility to review this website and this Policy periodically and be aware of any changes. Your continued use of the site after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide by and be bound by the modified Policy.

TYPES OF INFORMATION COLLECTED

In order to better provide you with our various services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our main objective in collecting information about you is to provide you with a smooth, efficient and personalized experience when using our website and engaging with our product and/or service offerings.

Personally Identifiable Information: Refers to information that lets us know who you are. When you engage in certain activities on this site, such as ordering a product or service, submitting content and/or posting content on our blog, discussion forums or other public areas, or sending us feedback, we may ask you to provide certain information about you by completing and submitting an online form. It is completely optional for you to engage in these activities. If you choose to engage in these activities, however, we may ask you to provide us with personal information, such as your first and last name, mailing address (including zip code), email address and other personally identifiable information. When ordering products or services on the website, you may be asked to provide a credit card number. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data in relation to a specific activity, you will not be able to participate in that activity.

Informações não pessoalmente identificáveis: Refere-se a informações que não identificam por si só um indivíduo específico. Coletamos certas informações sobre você com base em onde você visita em nosso site de várias maneiras. Essas informações são compiladas e analisadas de forma pessoal e agregada. Essas informações podem incluir o Uniform Resource Locator (“URL”) do site da Web de onde você acabou de chegar, qual URL você acessa em seguida, qual navegador está usando e seu endereço de protocolo de Internet (“IP”). Um URL é o endereço global de documentos e outros recursos na World Wide Web (WWW). Um endereço IP é um identificador para um computador ou dispositivo em uma rede Transmission Control Protocol / Internet Protocol (“TCP / IP”), como a World Wide Web. Redes como a Web usam o protocolo TCP / IP para rotear informações com base no endereço IP do destino. Em outras palavras, um endereço IP é um número que é atribuído automaticamente ao seu computador sempre que você está navegando na web, permitindo que os servidores da web localizem e identifiquem o seu computador. Os computadores exigem endereços IP para que os usuários se comuniquem na Internet.

METHOD OF COLLECTION AND USE OF INFORMATION

We do not collect any personally identifiable information about you unless you voluntarily provide it. You provide us with certain Personally Identifiable Information when you: sign up for our services and register your email address with us; sign up for special offers from select third parties; send e-mail messages, submit forms or transmit other information by telephone or electronic messages; or submit your credit card or other payment information when ordering and purchasing products and services on our website. We may also collect information from you at other places on our website that state that such information is being collected.

In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. Ultimately, this information is stored in the form of store categories and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers and software, to administer our website and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that tell us how many advertisements were shown and clicked on on our site.

We will primarily use your personally identifiable information to provide our services to you as required by our contracts with you. We will also use Personally Identifiable Information to improve the operation of our website, fulfill requests, improve our marketing and promotional efforts, statistically analyze website usage, improve our product and service offerings, and customize the content, layout and services of our website. site. We may use personally identifiable information to provide you with information and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including the Site Terms of Use, Terms and Conditions of Sale and this Privacy Policy. We implement generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorized personnel and third-party vendors have access to your personal information, and these employees and vendors are obligated to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not gain access to your personal information. and these employees and suppliers are obligated to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not gain access to your personal information. and these employees and suppliers are obligated to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not gain access to your personal information.

RELEASE OF INFORMATION

Disclosure of Information to Service Providers and Third Party Vendors. The Company may disclose your Personally Identifiable Information to third-party service providers and vendors in order to perform or carry out any transaction you have requested from the Company or as necessary to complete its contractual obligations to you. This includes email service providers, direct marketing service providers and applications, including research and reference and data enhancement, deletion and validation services.

The Company contractually prohibits the sale or transfer of Personally Identifiable Information by such service providers and vendors. The Company may share Personally Identifiable Information with affiliated companies that are directly or indirectly controlled by, or under common control with, the Company.

We offer some of our services through contractual arrangements with affiliates, service providers, partners and other third parties. We and our service partners use your personally identifiable information to operate our websites and provide their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver the products you ordered; and provide order information to third parties that help us provide customer service.

From time to time, we may be asked by law enforcement or judicial authorities to provide personally identifiable information to the appropriate government authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We cooperate fully with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be illegal.

We may also provide non-personally identifiable information about our customers’ sales, traffic patterns and related website information to third-party advertisers, but these statistics do not include any personally identifiable information.

The Company has safeguards in place to keep your personal information accurate, complete and up-to-date for the purposes for which it is used. You always have the right to access and correct the personal information you provide, and you can help us ensure that your contact information and preferences are accurate, complete and up-to-date by checking this website. Additionally, you may request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.

Still in relation to third parties, the personal data stored may or may not be transferred to third parties that facilitate the best digital marketing strategies, in order to publicize our services through social media.

The indicated third parties receive the data as necessary to allow them to carry out the services offered.

With regard to third-party service providers such as social media, payment transaction processors and or CRM systems of any kind, which facilitate the dissemination of our services, we inform you that each one has its own privacy policy. Therefore, we recommend reading their privacy policies to understand what personal information will be used by these providers.

In case of data transfer to other countries

Service providers may be located or have facilities located in different countries. Under these conditions, transferred personal data may be subject to the laws of jurisdictions in which the service provider or its facilities are located. By accessing our services and providing your information, you are consenting to the processing, transfer and storage of this information in other countries.

When you are redirected to a third-party application or website, such as Facebook, Instagram, YouTube, Linkedin or any other type of system we use, you will no longer be governed by this Privacy Policy or the Terms of Service of our website or portal web.

We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

INFORMATION SECURITY

On our website, you can be assured that your personally identifiable information is secure in accordance with current industry standards. The importance of security for all personally identifiable information associated with our user is of utmost concern to us. Your personally identifiable information is protected in a number of ways and resides on a secure server to which only selected Company employees and contractors have password access.

To serve you more efficiently, credit card transactions and order fulfillment are handled by third-party banks, processing agents and distribution institutions. They receive the information necessary to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: Internet security and privacy limitations exist that are beyond our control; the security, integrity and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed; and any information and data may be viewed or tampered with in transit by third parties.

COOKIES

When you use our website, we store cookies on your computer to facilitate and personalize your experience on our website. A cookie is a small text file of data, which a website stores on your computer’s hard drive (if your web browser allows it) which can be retrieved later to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located and your first name to welcome you back to our website. Cookies make it easier for you to use the site, make the site work and help us maintain a secure site. You are always free to refuse our cookies if your browser allows it, but some parts of our website may not work properly in this case.

We may use an external ad serving company to display banner advertisements on our website. As part of the service, they will place a separate cookie on your computer. We will not provide any of your personally identifiable information or information about your purchases to any third-party ad server. We and our third-party ad server will collect and use non-personally identifiable information about you, such as your IP address, browser type, the server your computer is connected to, the area code and postal code associated with your server, and whether you responded to a particular ad. Other advertisers may also place banners on our site in the same manner as above, but we will not disclose any personally identifiable information to them.

THIRD PARTY SITES PRIVACY POLICIES

This document only addresses the use and disclosure of information we collect from you. Other websites accessible through our website have their own privacy policies and data collection, use and disclosure practices. We are not responsible for the policies or practices of third parties. In addition, other companies that place advertising on our website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information they collect.

COMPLIANCE WITH THE GENERAL DATA PROTECTION LAW (LGPD)

The company needs to collect and use certain information about individuals to enhance the experience and understand some qualitative and quantitative dimensions about individuals, thus optimizing the entire company as an active feedback loop. These individuals may include customers, affiliates, business contacts, employees, and others with whom the organization has a relationship or may need to contact.

We are committed to protecting your data, for which protocols have been exercised as described in this Privacy Policy. The LGPD stipulates strict protocols and practices regarding how data collection and individuals’ consent are managed. By adhering to these regulations, the Company further demonstrates our commitment to protecting the security and privacy of our customers’ data, empowering our customers with control over how their information and consent is collected, recorded and used.

COMPLYING WITH THE PRINCIPLES OF THE LGPD

The General Data Protection Law – LGPD describes how organizations must collect, handle and store personal information. These rules apply regardless of whether the data is stored electronically, on paper or in other materials. To comply with the law, personal information must be collected and used fairly, stored securely and not unlawfully disclosed.

The LGPD-BR is supported by ten (10) important principles. These principles state that personal data must:

Have a specific purpose and explicitly informed to the holder;
Adequacy for the purpose previously agreed and disclosed;
Necessity of the treatment, limited to the use of essential data to achieve the essential purpose;
Free, easy and free access for people to how their data will be treated;
Data quality, making them accurate and up-to-date, according to the real treatment needs;
Transparency, to the data subject, with clear and accessible information about the treatment and those responsible for it;
Security to curb accidental or illegal situations such as invasion, destruction, loss, diffusion;
Protection against damages to the holder and others involved;
Non-discrimination, that is, not allowing illegal or abusive acts; It is
Responsibility of the agent, obliged to demonstrate the effectiveness of the adopted measures.

WHY THIS POLICY EXISTS

This data protection policy guarantees that the Company:

Comply with data protection laws and follow good practices;
Protects the rights of customers, employees, affiliates and partners;
Is open about how it stores and processes data on individuals; and
Protect yourself from the risk of a data breach.
FOCUS ON PRIVACY AND SECURITY

At the company, our view is that customer data is one of the most valuable assets a company has, and when that data is provided to us, our job is to protect it and use it only for the purposes it was provided to us.

PROVIDING INFORMATION

The company aims to ensure that individuals are aware that their data is being processed and that they understand:

How the data is being used; and
How to exercise your rights.

LEGAL BASIS FOR PROCESSING

The Company obtains consent from users who agree to the Terms of Service and this Privacy Policy when subscribing to our services or our platform. Users can withdraw consent at any time by making a formal request with use.

DATA HOLDER RIGHTS

The company has enacted policies to protect users’ rights. We allow our customers to opt out of receiving notifications and will always respond to data access requests.

DATA DELETION

At the end of your engagement with the Company, you can request the deletion of all data sent to us for verification. We always respond to these requests.

DATA PROCESSING ACTIVITIES

In compliance with the LGPD, we keep a record of our processing activities. We provide this information to our customers once a formal request is made.

DATA BREACH NOTIFICATIONS

We do our best to protect your data, although the unexpected can happen. We are committed to always being fully transparent and notifying the supervisory authority and all affected parties in accordance with LGPD requirements.